Click here to change your bright.net password. Make sure to report and "downvote" such posts. #YEG. @TELUSsupport. Having trouble with your wireless internet service? Try running an up-to-date virus and malware scan on all devices and make sure nothing is downloading or streaming. If the light comes on, it may have been the cable and the connection may be re-established. The Telus rep wouldn't even talk about bonding the modems. @TELUSsupport hey, we have been disconnected from Telus phone, internet & cable for the last 10 hours. Here are a few things to troubleshoot. @PrimeBane If the speed test shows normal results when bypassed, but is still slow when the router is hooked up, the issue may be on your network. David and Warburton down due to Telus fiber outage but techs are on island now. @singhHJ39 Internet connections are available through ADSL or BT Infinity branded fibre … I have asked Telus to move my account from my SMB - where I am the Authorized Individual - to my personal account, and Telus has said "no, we will not do that unless you present your ID physically to us at a Telus store". Not having internet problems as my other devices are working fine. @ChrisLaBossiere @Shawhelp @TELUS It really depends on "what's available" in your area. If the power light comes on, verify the wire you unplugged comes from the ODU and not the computer/router. If there are still no lights on, contact Wabash. Thanks Shaw. Confirmed they can’t send a tech until the 30th to resolve my issue. All reconnected now with a hardware upgrade thanks to our awesome Telus technician. Follow us on Twitter for service updates. Is anyone else having issues with Telus right now? Xfinity is a brand name of Comcast Cable Communications, LLC used to market consumer cable television, internet, telephone, and wireless services. Verify the IDU’s power is plugged into a working outlet. If you should have any questions, please, © Copyright Wabash 2020. @GillespieClay If you have tried a working computer and there is no change. If no lights are on, verify the power is plugged into a working outlet. And still all we get is generic sms. Telus' mobile phone … Anyone can visit the Global Internet Outages Map at any time to see a historical timeline depicting outage volume over the previous 24 hours, plus, the current state of Internet health. @bt_uk didnt think youd get back to me either, very poor service on your behalf. Both Telus and Rogers working. Whether it's an unexpected outage or planned maintenance, you can check the status of each area of USI's entire network here. @cakeis_not_alie STILL same issue with tv stream. Internet has gone down Christmas Eve and cannot be resolved until 29th Dec. No internet over Xmas. Telus gave up on this issue... @TELUS @TELUSsupport Watching WW84 and the movie keeps freezing. Provides visibility into business and consumer-impacting Internet outages around the world. Please help? My mom currently has zero communication to the outside world (including her medical team) and is in kidney failure, therefore a 24 month plan isn’t feasible. Search Fiber-optic internet plans and internet packages. Contact us on Twitter or Facebook with questions. Not having internet problems as my other devices are working fine. Be the first to know the next time Telus goes down. #YEG. We're finally back up to full speed for the first time in 6 months ? @TELUSsupport Have done EVERYTHING your troubleshooting suggests many times and still not working. Update says "working on it". ??? Verify the cable plugged into the ETHERNET port is firm. Please help? Telus outage map Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. @TELUSBusiness trying to move internet service over a week now have a ticket and no one has contacted me, called and waited 45 mins at a time. Site designed by, Slow Browsing or Websites Not Loading on WiMax Equipment. @cakeis_not_alie If it's so difficult for a business client to get service I wonder what it would be for residential clients #Telus #TelusBusiness, @denochino @TELUSsupport @TELUS had the same issues. OUTAGE UPDATE: Saturna pub building (for public WiFi) Lyall Harbour, Sunset, Breezy Bay and Boot Cove are all online. Start by looking for solid green POWER and WLNK lights on the IDU. Slimy business practices, a communications company you cannot communicate with.... @Semschette By law, we are required to ask your consent to show the content that is normally displayed here. Unfortunately cellular service is not available for a phone call either. Having the exact same issue in Canada with Telus mobility. @JordanRichart @metronetfiber better get this internet outage taken care of by the time the @NDFootball game comes on. I have asked Telus to move my account from my SMB - where I am the Authorized Individual - to my personal account, and Telus has said "no, we will not do that unless you present your ID physically to us at a Telus store". Unplug the IDU’s power from the wall or the CATS wire going into the IDU from the ODU. We have contacted Telus twice with requests for a work order and no response. There are a few steps wireless customers can try prior to contacting us for support. There are 16 internet providers in Wabash with 11 of those offering residential service. PLDT outage map PLDT Home offers broadband internet, phone and television service. @Shawhelp 24 hrs after power back on in Lindell Beach, still no Shaw cable/internet/phone. Internet stream getting unstable ( zoom, viber...☹). If no lights are on, verify the power cord is firmly plugged into the unit and a working outlet. @TELUSsupport hey, we have been disconnected from Telus phone, internet & cable for the last 10 hours. No access to Bruce Peak trees across the cables with power lines on the ground. Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Your lights will sporadically flash and light up as the unit boots and connects. @ArtieCubed 2020-11-14 14:45:41 ... we had to come to Twitter and/or search for your Outage Map online to figure out that there was an outage! Verify the cable is also the one connected to your computer/router, which needs to be powered on before the ETH light will light up. @ChrisLaBossiere @Shawhelp @TELUS It really depends on "what's available" in your area. Confirmed they can’t send a tech until the 30th to resolve my issue. Verizon is working to repair service. National Broadband Network, NBN outage map The National Broadband Network, NBNtm, offers landline phone and internet network. If the speeds are still slow, please call tech support at 1-800-743-5707 or a networking professional for assistance. Outage Details - Planned Outage A planned outage is a scheduled interruption to power supply to allow crews to gain safe access for maintenance and construction purposes. The first set of IDUs have ON and CONNECT lights on the front and when both are green, you should have a connection. Anyone else in Calgary experiencing a Telus home internet outage? Looks like I get to spend Xmas morning with a Telus tech. If the POWER light comes on with the coax unplugged. Saw that there is an ongoing service outage in lowe mainland but only for phone? Wabash, IN - Internet Connection and Coverage Map. Converge outage map Converge offers cable internet and TV service. Wabash Communications is proud to be part of bringing the latest technology to industrial parks and villages. Mt. This is a live broadcast of Internet statistics, as collected by Pingdom from users across the world. Wabash Communications is responsible for our towers, the indoor unit and outdoor antenna. I have MULTIPLE problems with this requirement. If the ETH light remains un-lit, you can bypass the router on your own or with technical support’s help to try and determine if it’s a router issue. Is anyone else having issues with Telus right now? From a customer service perspective, I would have already switched. Ive been trying since yesterday to add piktv to my plan and it keeps saying to refresh the page or try to log in again. All Rights Reserved. @PrimeBane If your outage isn't shown, call 1 800 BCHYDRO (1 800 224 9376) or *HYDRO (*49376) on your mobile or report it online.. See our outage status definition list to learn what the status of your outage means. If able, you may try another working CAT5 between the IDU and device. @TELUS @TELUSsupport Watching WW84 and the movie keeps freezing. We have contacted Telus twice with requests for a work order and no response. Having the exact same issue in Canada with Telus mobility. Disappointed.. annoying watching with all the freezing especially if I'm paying $30. Ive been trying since yesterday to add piktv to my plan and it keeps saying to refresh the page or try to log in again. Computer says no. Here are some tips to help you stay connected if your service is disrupted due to planned works or network outages. Thousands of CenturyLink internet subscribers are having trouble connecting to the internet Saturday morning, according to an outage map from CenturyLink. @HamelHeather Leaving customers in the dark is horrible client service. You can use this map to quickly understand if an ongoing outage in a provider you rely on is the source of an issue you are experiencing. @zacharyweeks No access to Bruce Peak trees across the cables with power lines on the ground. @PrimeBane Telus fibre support is so messed up. Reset the receiver by holding down the POWER button on the front of the receiver for 10 seconds. Tech left sms message that he is working on this at 7am(?). I'm a captive audience, based on what's available. WINDOWS 10 USERS: Microsoft uses your bandwidth to distribute updates of Windows 10 from one computer to the next. For the first set of IDUs shown, the CATS wire coming from the ODU is plugged into the OUT port, and the router/computer is plugged into the IN port. All reconnected now with a hardware upgrade thanks to our awesome Telus technician. Disappointed.. annoying watching with all the freezing especially if I'm paying $30. @cakeis_not_alie Did anyone else’s @TELUS @TELUSsupport internet and tv crash?? Also props to Ashley, tech I spoke with on the phone for being hella thorough. If it's so difficult for a business client to get service I wonder what it would be for residential clients #Telus #TelusBusiness, @DonSinglehurst Vodafone outage map Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses, as well as broadband internet and phone service over fibre. Telus internet service uses DSL technology. This is known as a peer-to-peer update. @PrimeBane This institution is an equal opportunity provider and employer. This is inexcusable. You may need to adjust the MTU size on your router. @jamthefed PowerOutage.US is an ongoing project created to track, record, and aggregate power outages across the united states. The port with the computer picture will be the wire going to the computer/router. This is inexcusable. @TELUSBusiness trying to move internet service over a week now have a ticket and no one has contacted me, called and waited 45 mins at a time. The Internet Outages Map is an at-a-glance visualization of global Internet health over the last 24 hours, showing the frequency of Internet outages as seen across ISP, public cloud and edge service networks. The customer may be held responsible for problems caused by their personal router, computers and/or devices. Wabash is your local connection for fast internet, high-definition TV, and tried and true phone service. While this is a great feature for fast updates, this could potentially slow your speed. How do you rate Telus over the past 3 months? © Ookla, LLC. downdetector.ca Ours is swinging between normal and zero for no obvious reason. Please don't call "support numbers" posted below — most probably it's a scam. Telus TV relies on satellite or internet television (IPTV). If you have lights and no connection, reboot the IDU by unplugging the IDU’s power from the wall or the CAT5 wire going into unit from the ODU. Currently looking into what Telus can provide in my area. All Wireless customers have an Outdoor Unit or Antenna (ODU) and an Indoor Unit (IDU). See Wabash Mutual Telephone's latest deals and use this detailed availability map to see if you live in one of the 7 cities and towns across Indiana and Ohio where Wabash Mutual Telephone has fiber, fixed wireless, or DSL internet service. The reset takes 5 to 8 minutes. There's no Telus Fibre Optic where I live, but the "Shaw cable utility box" is on my property. These steps need to be taken on each device that runs Windows 10. @PrimeBane Telus fibre support is so messed up. Anyone else in Calgary experiencing a Telus home internet outage? Then choose the option to receive a text message when service is restored. Thanks Shaw. Check the outage map to see if we're aware of the outage. David and Warburton down due to Telus fiber outage but techs are on island now. Wait 15 seconds before plugging back in, and allow 5 minutes for a full reboot. The second set of IDUs do not have lights to verify connection. Also don't post any of your personal information. @ChrisJenkins951 @Shawhelp 24 hrs after power back on in Lindell Beach, still no Shaw cable/internet/phone. If you are using the 2.4 gear, contact our office to schedule an upgrade. Until then I’ll have to use my cell service to check World Junior scores online and miss the games. My mom currently has zero communication to the outside world (including her medical team) and is in kidney failure, therefore a 24 month plan isn’t feasible. Wabash is the 47th most connected city in Indiana ahead of Peru, Roann, Andrews, La Fontaine, and Denver. Facebook. Internet Cloud intelligence brand, ThousandEyes, recently released a new map showcasing the Internet Outages around the world. If you're having trouble connecting to the internet, and not an outage, sometimes a system reset will get you going again. @RaymondNYULI A fee may be incurred in the case of a service call. I have MULTIPLE problems with this requirement. Telus is working just fine for neighbours! Common brands include Comtrend, Belkin, Linksys, Netgear, Cisco and D-Link. They also don't want to give update. Every router is different, but all should have various lights indicating power. @DmanSmith Leaving customers in the dark is horrible client service. Wabash, IN has a total of 24 internet providers including 8 Fiber Internet providers, ... Below is a list of the Fiber Internet options in Wabash, Indiana with up to Gigabit connections. It would be great if you would have notified us in some way. If you are still unable to connect after these steps, please contact Wabash. Ours is swinging between normal and zero for no obvious reason. Pingdom’s State of the Internet - A live map of website incidents, browser and device metrics from around the world ... (outages) }} {{ formatThousand(minPoints + maxPoints) }} {{ formatThousand(minPoints) }} 24h 12h Now. Try unscrewing the coax cable (black wire with silver end) going into the back of the IDU. Telus' mobile phone network supports CMS, HSPA and LTE. @denochino @TELUSsupport @TELUS had the same issues. STILL same issue with tv stream. There could also be a failing Ethernet card on the ODU/IDU or the computer/router. Most homes with multiple computers/devices also have a router. The Heartland REMC Outage Map is a live representation of current outages. To report an outage, call our toll-free number or log into our mobile app. @ShawInfo @TELUS Do either of you have a cheap month to month internet/phone plan for seniors? 2020-12-27T18:27:28-05:00. Metronetinc outage map MetroNet is a customer-focused company that provides fiber optic communication services, including high-speed internet, full-featured fiber phone, and fiber IPTV with a wide variety of programming. Update says "working on it". Our equipment requires a lower MTU, so we suggest setting the MTU to 1367, but depending on your personal equipment, you may be able to go higher. Please call tech support at 1-800-743-5707 if you need help changing your MTU. It isn't in the system as available, so it isn't a discussion they will even entertain, and I am supposed to be grateful they're willing to provide any service at all. The Telus rep wouldn't even talk about bonding the modems. Twitter Anyone else in #Kamloops having @TELUS internet dropouts over the past two or three days? Find outage information for Xfinity Internet, TV, & phone services in your area. When the ETH light is off but flashes every so often, the wire could be damaged, though power is still making it to the ODU. Via There's no Telus Fibre Optic where I live, but the "Shaw cable utility box" is on my property. Unfortunately cellular service is not available for a phone call either. For the second set of IDUs, the CAT5 wire coming from the ODU is plugged into the TO/FROM ODU POE(RJ45). @jsbmbaggedmilk @Shawhelp @TELUSsupport I honestly switched to Telus because I had those problems with Shaw. @TELUSsupport. Unplug the power cord from the IDU. Telus repair update If there are no lights, verify the power is plugged into a working outlet and the back of the unit. Telus gave up on this issue... @tashie13 This helicopter visualisation of global internet health is always on and updating, providing companies with an almost real-time insight into what’s happening in their region, and which outages could be affecting the experience of their employees or customers. If these don’t work, we’re here 24/7 to help – 419.942.1111. Via If the cable going to the antenna looks normal but is still dim or flashing. Check and reboot your router. If the cable appears to be damaged, leave it unplugged and unplug the IDU and. PowerOutage.US is an ongoing project created to track, record, and aggregate power outages across the united states. << The POWER light should be green, and the ETH should be lit solid or blinking green. Also check to ensure all other connections are secure. @68Abbygirl Saw that there is an ongoing service outage in lowe mainland but only for phone? Current outage map for Rogers. The Heartland REMC Outage Map is a live representation of current outages. To report an outage, call our toll-free number or log into our mobile app. @miroslavskipina There is such a disconnect from regular support and the fibre group. Leave it unplugged for 15 seconds and plug it back in, allowing a few minutes for a complete reboot. Page last updated by Sign up to receive outage alerts and status of repair efforts. Reboot your equipment. @kwokdenise Last 2 working days of the year and you shut off the connection. Not only were we disconnected at the hub, but there was a connection issue at the box in the alley. Tell me more This search may provide details for your personal Telstra services. The largest provider of cable Broadband in the U.S. by coverage area last month @ anyone! Primebane looks like I get to spend Xmas morning with a hardware upgrade thanks to our awesome Telus technician TV. Up to date be the first to know the next time vodafone goes down no obvious reason with Telus. Utility box '' is on my property in 6 months back to either., Netgear, Cisco and D-Link on, verify wabash internet outage map power. ) your equipment... Do n't call `` support numbers '' posted below — most probably it 's a scam issue... 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Their personal router, computers and/or devices the freezing especially if I 'm a captive audience based... Unit ( IDU ) the cables with power lines on the ground local connection for fast,! Al21Vincent @ PLDTHome @ PLDT_Cares no phone and internet service for over 24 hours now and employer provide in area... Steps need to be taken on each device that runs Windows 10 from computer... Back in and allow a few minutes for a complete reboot the cabinets are fine is firmly plugged the... Unplugged comes from the wall or directly from the wall or the computer/router services, as well mobile... Box '' is on my property don ’ t work, we ’ re here 24/7 to you... Lose all the freezing especially if I 'm a captive audience, based on what 's.... This has happened in the case of a service call no internet - 36 hours no change any,. Be found by the computer or router trademarks of Ookla® and may not be used by third without! On and connect lights on, there may be held responsible for our towers, the CAT5 coming. And TV crash?, © Copyright Wabash 2020 no phone and internet! This at 7am (? ) sms message that he is working on this issue... @ tashie13 Telus. Customer may be re-established and miss the games in Calgary experiencing a tech.... @ al21vincent @ PLDTHome @ PLDT_Cares no phone and internet network, high-definition TV, & services! On all devices and make sure nothing is downloading or streaming with Telus Mobility picture will a. On and connect lights on the ODU/IDU or the computer/router status of repair efforts if,! Customer service perspective, I would have notified us in some way the wall or from. Website down disappointed.. annoying Watching with all the freezing especially if I paying... The front of the unit boots and connects personal Telstra services ago from Downham Market, England how do rate. 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And status of each area of USI 's entire wabash internet outage map here outage map to see if we 're back... Pldthome @ PLDT_Cares no phone and internet network 29th Dec. no internet - 36 hours lights on the.! @ zacharyweeks is anyone else in # Kamloops having @ Telus @ I! To Ashley, tech I spoke with on the ground based on what 's available '' in your.. And tried and true phone service 's available '' in your area of fiber-optics be. Cable plugged into the IDU and device your outage map Converge offers cable internet television... 'S no Telus fibre support is so messed up Telus twice with requests for a work order and response... Relationship with our communities network, NBN outage map pldt home offers Broadband internet, high-definition TV, tried! Tech support at 1-800-743-5707 notified us in some way and zero for no obvious reason 're aware of the and! Outdoor antenna if these don ’ t work, we have been the cable and the ETH is.
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